Refund policy

Return & Refund Policy

Last updated: December 29, 2025

At Monarch Health, we want you to feel confident in your purchase. Please review our return and refund policy below.

Return Window

We accept returns on eligible items within 30 days of delivery.

To be eligible for a return:

• The item must be unused, in its original condition, and in original packaging.

• Proof of purchase is required.

Return Shipping

Customers are responsible for the cost of return shipping.
We recommend using a trackable shipping service, as we are not responsible for items lost during return transit.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original method of payment.

• Shipping charges are non-refundable.

• Processing times may vary depending on your payment provider.

Final Sale Items

Certain items are final sale and are not eligible for return or refund.

This includes:

• All products in the “Supplements” collection

Final sale items cannot be returned, refunded, or exchanged.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

• Your order number

• A description of the issue

• Supporting photos if applicable

We will work with you to resolve the issue as quickly as possible.

Exchanges

We do not offer direct exchanges. If eligible, please return the item and place a new order.

Contact Us

If you have questions about returns or refunds, contact us at:
support@monarchhealth.store